Salesforce Einstein AI

Brief Project Information

Einstein AI, proposed by SalesForce, is an artificial intelligence system embedded inside the SalesForce CRM system that can help small and medium-sized businesses to explore and analyze customer data and to focus on marketing. It integrates multiple AI technologies to extract customer preference from their phone conversations, emails and even social media posts so that the salespersons could comm


United States                
Published in 2016
More information about the project

Sustainability Review

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Editor's comment for this project's sustainability

This project relieves small enterprises from tedious work of analyzing customer data and enhances their employees with powerful AI tools to design appropriate marketing strategies.

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